Thank you for choosing Busy Bucket Services Pvt. Ltd. for your professional cleaning needs. This Refund Policy outlines the terms and conditions under which refunds will be provided for our services.
1. Refund Eligibility:
a. Service Non-Performance:
Refunds may be considered if our services are not performed satisfactorily or as per the agreed-upon terms.
b. Cancellation:
If you cancel a scheduled service within a reasonable time frame, you may be eligible for a refund. The specific time frame for cancellations and associated refunds will be communicated during the booking process.
2. Refund Process:
a. Notification:
To request a refund, you must notify us promptly, providing details of the issue and the reason for seeking a refund.
b. Review:
We will review your request and assess its eligibility based on the circumstances.
c. Refund Approval:
If your refund request is approved, we will initiate the refund process within a reasonable time.
3. Refund Methods:
a. Original Payment Method:
Refunds will typically be issued using the original method of payment. But in case of credit card was used for the transaction, the refund will be processed to the customer account or UPI.
b. Alternative Arrangements:
In certain cases, alternative refund arrangements may be made, such as providing credit for future services.
4. Non-Refundable Circumstances:
a. Client Change of Mind:
Refunds will not be provided if the client changes their mind after the service has been performed as agreed.
b. Failure to Provide Access:
If the client fails to provide access to the premises as agreed, resulting in the inability to perform the service, no refund will be issued.
5. Contact Us:
If you have questions or concerns about our Refund Policy, please contact us at 9615920004.
6. Changes to this Refund Policy:
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.